Samsung’s latest software update has left older Galaxy devices like the S10 and Note 10 stuck in a bootloop. Please find out how the issue unfolded and what Samsung is doing to fix it. Learn how to protect your device from this critical malfunction.
Samsung’s Galaxy devices received a faulty software update, SmartThings Framework version 2.2.02.1, on October 2, 2024. The upgrade soon produced troubles, resulting in a boot loop on impacted devices. Samsung released a remedy (version 2.2.03.1) shortly after identifying the issue.
Users of earlier Galaxy devices, notably the Galaxy S10 and Note 10 series, have reported serious troubles with Samsung’s recent software upgrade. The upgrade, especially SmartThings Framework version 2.2.02.1, caused a bootloop issue, in which affected phones were locked in an unending restart cycle. This has rendered many devices inoperable, with some users stating that a factory reset is required to restore functionality. Unfortunately, a factory reset results in the loss of all data that was not backed up prior to the failure.
The problem predominantly affects the Galaxy S10, S10e, S10 Lite, S10 5G, Note 10, Note 10+, and Note 10 5G devices. Some Galaxy A90 and M51 devices have also encountered similar issues. Samsung promptly released a follow-up update (version 2.2.03.1) to address the issue, however, for those who have already been affected, the only option is to visit a Samsung Service Center for assistance.
If you have not yet installed the update, it is recommended that you turn off automatic updates in the Galaxy Store settings to avoid potential problems. For those who are afflicted, activating Recovery Mode and executing a factory reset is one option to resolve the bootloop, but be prepared to lose data if backups are unavailable.
